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Submitted Conference Content

Full name

Steffan Surdek

JobAgile Coach
emailsteffan [at] surdek [dot] ca
CompanyPyxis Technologies
City (Country)Montreal
Time 1h
Type of ConferenceConference > 100 attendees

The Five Dysfunctions of a Distributed Team


Steffan Surdek is a senior consultant and agile coach at Pyxis Technologies. Steffan has worked in IT for more than seventeen years and worked with teams distributed around the world. In the last few years, Steffan was an agile trainer and coach in large companies such as IBM and the TD Bank Group and spoke at many conferences and user groups about agility with distributed teams. Steffan is co-author of the book « A Practical Guide to Distributed Scrum », written in collaboration with the IBM Scrum Community. He blogs on his website at http://www.surdek.ca.


This talk is what happens when you combine the knowledge in Patrick Lencioni's book "The Five Dysfunction of a Team" with some of the ideas presented in the book "A Practical Guide to Distributed Scrum" and the experiences Steffan Surdek acquired working with distributed teams in the last five years. Last fall, Steffan read Lencioni's book and quickly realized that he could now give a better explanation to many situations he faced when working with distributed teams. In this talk, participants will learn to relate these dysfunctions to the challenges that come with being part of a distributed Scrum team. They will also come out with some suggestions and ideas on how they can address theses issues to make their distributed teams work more smoothly together. Presentation content: * Introduction * The four types of distributed teams * Collocated versus distributed teams * The five dysfunctions of a team * Overview * Dysfunction 1: Absence of trust * Dysfunction 2: Fear of conflict * Dysfunction 3: Lack of commitment * Dysfunction 4: Avoidance of accountability * Dysfunction 5: Inattention to results * Question Period



Benefits for the attendees

At the end of this session, the participants will: * understand the four common types of distributed teams * understand what are the five dysfunctions of a team * recognize some of the dysfunctions present in their team (collocated and / or distributed) * have different means to work on addressing the dysfunctions of their team
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